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Enjoy your purchase without worries

You want to fully enjoy the products you’ve bought at MediaMarkt without any hassle or issues. However, accidents can sometimes happen unexpectedly. At MediaMarkt, you can easily insure your products. You will benefit from comprehensive coverage against damage, and you can report your claim seven days a week.

The insurance offered by MediaMarkt has been developed in collaboration with SquareTrade Europe Limited. You can take out insurance for the products listed below at an attractive premium and with favourable conditions.

What do you receive from us?

In 3 simple steps, arranged quickly and easily

In MediaMarkt stores, you can insure your purchase directly and swiftly.

  1. Select your insurance

    Choose if you want to pay for your insurance monthly or annually. The premium is determined based on the type of product and purchase price.

  2. Receive all the information

    After taking out the insurance, you will receive your policy document, insurance conditions, and insurance card via email.

  3. Enjoy your product

    Unpack your product and enjoy! Have any questions, want to report damage? Find the information at the bottom of the page or in your email.

Do you want to report damage?

  • Click here to submit a claim, check the status of an existing claim, and view your policy information.

    You can submit your claim online, chat with the team, or arrange a call-back request.

    Customer service: 085 - 064 41 58
    Email: [email protected]

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