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Insurance consumer electronics

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Enjoy your product to the fullest. Even when something breaks. With MediaMarkt, you're well insured. Damage can be reported quickly and repaired just as easily. This way, you can get back to enjoying your product in no time!

Why Insure?
You want to enjoy your product to the fullest—carefree and without any issues. Unfortunately, accidents can sometimes happen unexpectedly. When that happens, you naturally want it to be resolved quickly and effectively!

Property nameFix 1Y*Fix 3Y**Flex BasicFlex+
Coverage period

1 year

3 years

up to 60 months***

up to 60 months***

Premium

One-off

One-off

Monthly

Monthly

Accidental damage**
Available
Available
Available
Available
Theft
Unavailable
Unavailable
Unavailable
Available
Mechanical breakdown***

-

Available
Available
Available
Electrical breakdown*

-

Available
Available
Available
Accessories included in packaging
Available
Available
Available
Available
Unlimited repairs****
Available
Available
Available
Available
No excess in case of damage
Available
Available
Available
Available
No excess in case of theft

-

-

-

Available
Moisture and water damage*****
Available
Available
Available
Available
Battery performance if < 50% of original performance
Available
Available
Available
Available
Damage from fire, explosion, implosion, or power surge
Available
Available
Available
Available
Available in the webshop
Available
Available
Unavailable
Unavailable
Available in store
Available
Available
Available
Available

* Only valid for IT, portable audio, small household products with a value of up to €250, and mobility.

** Not available for mobility.

*** Can be cancelled monthly.

**** Excluding cosmetic damage such as scratches and dents.

***** If not covered by the manufacturer's warranty.

****** Up to the value of the device at the time of purchase. If repair is not possible, a MediaMarkt gift card will be provided. (FLEX: 100% and FIX 5Y: 3rd year after purchase 100%, 4th year 80%, 5th year 60%)

******* Only if the damage affects the functionality of the device.

The image shows the text "powered by squaretrade" in blue font on a white background.

MediaMarkt-Saturn Holding Nederland B.V. is an ancillary insurance intermediary of SquareTrade Europe Limited (STEL) (C90216), which is authorised in Malta as an insurance agent as defined in the Insurance Distribution Act. STEL is an agent for Starr Europe Insurance Limited (the Insurer) (C85380), and both the agent and the Insurer are regulated by the Malta Financial Services Authority.