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Smartphone insurance

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You won’t let a broken mobile phone stop you. Because at MediaMarkt, you’re well insured. Damage can be reported easily. And repaired just as quickly. So you can get back to it in no time!

Why insure?
You want to enjoy your mobile phone to the fullest. Carefree and without issues. Unfortunately, accidents can sometimes happen unexpectedly. When that happens, you naturally want it to be resolved quickly and effectively!

Property nameFix 1Y Flex Basic *Flex+*
Coverage period

12 months

up to 60 months**

up to 60 months**

Premium

One-off

Monthly

Monthly

Accidental damage***
Unavailable
Unavailable
Available
Theft
Unavailable
Available
Available
Mechanical breakdown****
Available
Available
Available
Electrical breakdown****
Available
Available
Available
Accessories included in the packaging
Available
Available
Available
Unlimited repairs
Available
Available
Available
No excess in case of damage
Available
Available
Available
No excess in case of theft

-

-

Unavailable
Moisture and water damage******
Available
Available
Available
Battery performance if < 50% of original performance
Available
Available
Available
Damage from fire, explosion, implosion, or power surge
Available
Available
Available
available in the Webshop
Available
Unavailable
Unavailable
available in Store
Available
Available
Available

* Only available in the store

** Monthly cancellable

*** Except for cosmetic damage such as scratches and dents

**** If not covered by the manufacturer's warranty

***** Up to the purchase price of the device. Repair or MediaMarkt gift voucher (FIX 80% and FLEX Basic and FLEX+ 100%)

****** Only if the damage affects the functionality of the device

Terms and conditions

You can find more information about this product in the insurance card and in the general terms and conditions. We advise you to review these before taking out this insurance.

The image shows the text "powered by squaretrade" in blue font on a white background.

MediaMarkt-Saturn Holding Nederland B.V. is an ancillary insurance intermediary of SquareTrade Europe Limited (STEL) (C90216), which is authorised in Malta as an insurance agent as defined in the Insurance Distribution Act. STEL is an agent for Starr Europe Insurance Limited (the Insurer) (C85380), and both the agent and the Insurer are regulated by the Malta Financial Services Authority.