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Services at MediaMarkt

Besides our competitive prices and extensive range, there is another good reason to shop at MediaMarkt, and that is our comprehensive service. Service at MediaMarkt consists of our customer service and MediaMarkt Power Service

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Customer service

Our customer service is ready to assist you if you have questions about your order and delivery, when you want to return or exchange a purchase, or if you have questions about your warranty.

Need advice? You can also reach out to our customer service for that. Our knowledgeable service staff are happy to help you make a choice.

Direct to customer service
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MediaMarkt Power Service

Do you need extra help or assurance? For additional services such as installing your dishwasher, mounting your television, or installing the necessary software on your laptop, MediaMarkt Power Service has the solution. MediaMarkt Power Service is the umbrella term for all the options we offer to make things easier for you and help you get even more out of your purchases. You can choose from one-time assistance, such as screen repair for your smartphone, or support over a longer period.

Explore all options