
First, check whether the drain filter or drainpipe is blocked. The filter is located at the bottom right of your washing machine and can become clogged. You can solve this by cleaning the filter thoroughly. If water is coming from the drainpipe, the drain hose is probably inserted too deeply into the pipe. Carefully pull the drain hose out of the pipe and reinsert it, ensuring it is no deeper than 15 centimetres into the drain. If the base plate of your washing machine is leaking, you may have used too much detergent. In this case, unplug the machine, tilt it, and allow the water to drain out – using, for example, a brick to prop it up. Leave the machine to dry for a day before plugging it back in.




