You've purchased a laptop or smartphone, and you'd like to make a backup of your files. But how do you do that again? And what was the process for updating? One of the most important things is, of course, using your device without worries. That’s why we have MediaMarkt Always Support: unlimited help with all your questions. We assist both you and your family members at the Smartbar in the store or over the phone.
Why Always Support?
You receive a year of unlimited help with all your questions about, for example:
safely synchronising your files;
connecting to your wireless network;
linking your devices;
the functionality of your devices and software.
This support also applies to devices purchased elsewhere.
We assist you at the Smartbar or by phone.
What is included in the Always Support package?
We make your new device ready to use. We install all updates, purchased software, your personal account, and your email. We also assist you with security.
We help you with all your questions about, for example, synchronising your files, connecting to your (wireless) network, linking your devices, and the functionality of your device and associated software.
Whether you live alone or have devices from your partner and children lying around at home: we have the perfect package for you
Always Support
Property name
Always Support Personal
Always Support Family
Always help
For 3 devices, by phone or in-store
For all your devices, by phone or in-store
Price
€59 per year or €5.99 per month*
€79 per year or €7.99 per month*
Ready-to-use services
Bought a new computer, smartphone, tablet, game console, or navigation device? Then, of course, you want to get started right away. With MediaMarkt Ready to Use, we prepare your new device for use. We take care of the installation and set up your personal preferences together with you. This way, you have no hassle and can enjoy your new best friend without worries.
At this moment, we can prepare the following products to be ready to use: