Frequently asked questions about service and information

If you have a question for one of our stores, please fill out the contact form and we will forward the question to the store.

You can reserve a product in the store by placing an order online and selecting 'Click and Collect' as the delivery option.

You can reserve a product in the store by placing an order online and selecting 'Click and Collect' as the delivery option.

MediaMarkt offers tailored solutions for small and medium-sized enterprises (SMEs) in the Netherlands. As a business customer of MediaMarkt, you benefit from a wide range of business products and relevant services at an attractive price. This includes access to the latest business laptops with security software, suitable TV screens and projectors for meeting rooms, or installed professional coffee machines for receptions, for example. Through your account manager, you will quickly receive a quote tailored specifically for your company.

If your minimum order value is €1,000 or at least 3 products, we would be happy to welcome you as a business customer.

Payment for a business order can be made in several ways. You can of course pay the amount directly at the time of ordering. However, as a business customer, we also offer you the option to pay on account. Your personal account manager will be happy to tell you more about this.

Haven't made a product choice yet? Then opt for the MediaMarkt business gift card.

Want to become a business customer? Contact us today. You can do this by phone at 088 - 46 40 410 (for business customers only) or by email ([email protected]). We are available on weekdays from 08:30 to 17:30

MediaMarkt introduces the Smartbar. There, they assist you with installations, settings, and technical issues. And what our staff can do with devices is nothing short of pure magic! Cracked screens are repaired with a few handy finger movements by our screen repair service, and your laptop is magically virus-free with our computer ready-to-go + check-up. You can think of anything, and our wizards will help you with it! Check out the special page for more information about the Smartbar.