Our ready-to-use services

At MediaMarkt, we guarantee a perfect start: let our professionals set up your devices and give you expert advice for optimal performance.

Always included with Ready-to-use

Store employee in red polo helps an excited customer discover a new laptop in a brightly lit, modern electronics shop.

Complete installation of your device.
Personal explanations and practical tips from our experts.
Updates, settings and connections fully set up.
Safety and privacy settings adjusted to your wishes.

Choose your Ready-to-use package

Smiling employee at a white counter hands a laptop to a customer, beside a bright screen displaying the slogan LET’S GO.

PC & laptop

We install the latest updates, make sure your device is protected, set up your programs and transfer your data.

Man sits comfortably on his sofa at home, casually browsing his modern smartphone near a bright window.

Smartphone & tablet

Your SIM card, contacts, photos, apps and email are fully set up. We make sure your device works immediately and explain all functions.

Employee in a red polo demonstrates a smartwatch to a smiling customer in a modern shop filled with accessories.

Wearable

We connect your smartwatch, fitness tracker or other wearable device to your smartphone and apps. Settings, notifications and synchronization: fully ready to use!

Three friends relax on the sofa, playing video games together with controllers in a warmly lit living room.

Gaming

Your new console ready to play: installation, user accounts, internet connection, updates and connecting controllers/accessories.

Young man cheerfully rides an electric scooter through a futuristic shop interior with red features and glowing signage.

E-mobility

We activate, set up, connect your apps and explain how to use everything safely and optimally.

An in‑store expert helps an older customer set up a large modern TV. A bright forest with tall green trees fills the vivid screen.

TV

Only at MediaMarkt your new TV is fully optimized. Experience realistic colours and enjoy perfectly tuned contrast thanks to professional TV calibration.

How does it work

Choose your product
Choose your device in the store or online.
Ask for our Ready-to-use service
Let us install and set up your device.
Ready to use immediately
You leave without worries – everything works from the very first minute.

Always Support & Protect

Employee in red polo supports a customer at a wooden table, explaining a laptop while they both share a smile.

Do you want even more peace of mind?

In our premium service Always Support & Protect, Ready-to-use is always included.

This lets you enjoy:

Unlimited help with all your questions.
Your devices well protected with McAfee LiveSafe.
Your files safely stored in the MediaMarkt Cloud.

More info

Contact our customer service

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Contact form

Please fill out the contact form and we'll get back to you as soon as possible. During busy periods, it may take longer for us to respond, but we'll do our best to get back to you as quickly as possible.

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Call us

Our customer service representatives are happy to help you. Please have your order number ready.
Opening hours: Mon-Fri: 8am - 8pm, Sat: 9am - 8pm, Sun: 10am - 7pm.

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